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CRM Integration

Streamline Your Business Processes
With CRM Integration

SoulCRM offers CRM integration services across all modules. It’s easy-to-use, flexible and affordable just to fit into your all types of business needs. Capture leads from website into CRM, have all accounting transactions recorded in the system, send and receive email log within SoulCRM and manage your incoming and outgoing calls from the software.

Email Configuration

Configure your email address to send and receive mails from single interface. Manage your two way email communication for all important prospects, leads, and contacts through CRM. What’s more, collaborate with your colleagues by sharing relevant emails.

CRM with IVRS and Cloud Telephony

IVRS and Cloud Telephony

We offer a single click dialling and receiving calls from SoulCRM. Schedule prompt reminders on calls to be made, know whom you are calling and have contextual information about your customers while you are on call. We integrate your on-premise and hosted telephony application with SoulCRM and help you deliver personalized experience to your customers.

CRM website integration

Capture Inquiry from Website

SoulCRM provides CRM website integration so that you can directly capture all your leads coming from website into your CRM. Validate and approve the lead, and have an owner automatically assigned to start follow up process.

CRM With API integration

Automatic Support Ticket Creation

SoulCRM offers smooth integration of APIs to manage your customer’s support requests. You can easily configure your support email from CRM set-up. Whenever you receive any support request on that specified email, SoulCRM will generate automated response with ticket number and send email to that customer.

Manage Your Business Needs by
Smooth CRM Integration

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